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Returns/Exchanges
Returns
You may return your purchase within
30 days of the ship date for an exchange or a refund of
the
purchase price excluding our shipping and handling costs.
Some of our
products are offered with free shipping, so please be aware that if you
return one of these products our actual outbound shipping and handling
costs will be
deducted from your return refund. Please email Sales@eShopsDirect.com
for a RMA
#.
Taxes*
All
of your purchases made with eFireplacesDirect.com are completely tax
free, unless you are a resident of Illinois or Iowa. Our sales are
taxed 6.25% in Illinois and 7% in Iowa. This tax will be automatically
added to your total when you make a purchase through our shopping cart.
Warranty
All
of our products are backed by manufacturers who stand behind the
products they sell. We will work with you and the
manufacturer to insure your complete satisfaction in the event of any
warranty issues that may arise as a result of your purchase.
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